Sunday, 19 April 2009

Feedback - are you a Hare...?

What's your style of giving feedback....and have you even thought about it?

Are you a Hare?

A Hare is someone who is probably well intentioned but always extremely busy. Allocating some time to give feedback is always on the 'to do' list but other items always seem to push it down in priority - client meetings, that important sales pitch, meeting your own manager etc. The Hare often rearranges feedback sessions at the last minute and may have to cut them short to dash off to something else.

What's it like to be on the receiving end?

Even though the session has been rearranged twice, you are still looking forward to receiving some feedback from the Hare. After all you respect them and believe their feedback will provide some valuable insight. When the Hare does actually arrive it is a whirlwind of rushed messages that you find quite hard to decipher. Although there are some really insightful items you just don't have time to explore them further because the Hare has had to dash off to something else.

You are left feeling like you only have half of the picture and also quite undervalued as you seem to be low on the priority list. Clearly getting on around here means allocating minimal time to this sort of activity.

What's it like to be the Hare?

Well as the Hare you actually feel that feedback is important and have been thinking about what to say for a while. However there always seem to be other things that are more important too. However you always do your best to provide some insightful nuggets and of course they can always follow up with you if they want to know more....... Actually it is quite frustrating being a Hare because you really want to allocate more time to giving the feedback but never seem to be able to......maybe next time.

If you are a Hare have a think about the impact you are having. For some tips and advice on feedback check out these posts:

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