I have been thinking about how Twitter could be used to help support learning and development activity. I found a really interesting paper here (and also inserted below) by Dr Gabriela Grosseck and Carmen Holotescu (of the University of West Timisoara) that provides some background to Twitter along with a discussion about how Twitter could be used in an educational environment. It provides both advantages and disadvantages and is certainly worth a read. (On an aside note, having used the internet for 15 years it still amazes me how it provides access to so much information!).
Below is an extract detailing some of the potential uses for Twitter in an educational environment:
For me, here are some other ways that Twitter could be used in a corporate learning environment:
- To help embed learning after a specific intervention: For example, people receive some quality training and then return to the work environment to apply it. To really help embed it they need support and would benefit from sharing experiences. Twitter can help people feed off each other whilst providing access to experts for advice and support.
- To support a talent management community: Connecting a community of like minded individuals and faciliting a focused way of communicating with them.
- Facilitating a learning culture: Encouraging people to share experiences with each other, offering tips and advice. You could choose to 'follow' the subject areas you are most interested in.
- Supporting performance management: Providing the ability for Performance Managers to share ideas, request advice etc with/from each other. Particularly useful if they are geograhically dispersed.
In addition I can see lots of uses amongst project teams and sales/bid teams to help them communicate and stay in touch with each other and the rest of the organisation. The fact that it utilises SMS is a real advantage I think.
Please let me know how our organisations are using it or your thoughts on how Twitter (or other social networking sites) can be used to support a corporate learning environment.