Saturday, 13 March 2010

Taking the change journey

One of the parts of my job that motivates me is finding ways to help organisations change their behaviours in order to achieve something different. It is often a really tough challenge and I don't think even Mr Kotter has all of the answers.

Of course training and capability development is a really important change leaver that can have a powerful impact if used in conjunction with the many other levers that you can pull.

Holger Nauheimer published a Change Journey Map that helps people understand all of the different aspects of change that need to be addressed in order to be successful. The concept is simple but I like the insights he provides into the various places where you need to visit on your journey.

For example:

The Mall of Human Needs - a place to explore people's aspirations and potential reasons for resistance or The Gym of Skills and Capabilities - where we identify and grow the essential skills we need for the future.

If you are involved in change (who isn't..) the it is worth taking a look. If you want to know more then take a look at this video

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