- Give them an understanding of why people resist change. A bit of theory can be useful and help managers spot certain types of behaviour. Point them towards books and papers by John Kotter and you won't go far wrong. My favourite is Leading Change....gold dust.
- Teach people how to identify and manage stakeholders. Not only is this a great skill to have it is vital to manage change.
- Help them understand how to move people to take action. Whilst worthy of it's own post (book...library) it is at the heart of any change. If your manager can do this......keep hold of him!
Making Change Stick in an organisation is tough and it is something that I covered on this blog in other posts. So if you want to know more then check out these:
In the modern corporate world and particularly in the current climate it is important for training professional to really be able to show their worth. Having a set of skills and tecnhiques that can help your organisation deal with change will guarantee you a seat at the top table...good luck!